Please carefully read the terms and conditions before availing any of the services provided by Tripfeels. By using any materials, information or services of Tripfeels, the user agrees to these terms and conditions. Tripfeels reserves the right to change or modify these terms and conditions at any time for any reason, without prior notice. By continuing to use the platform, Users agree to the modified terms and conditions from time to time. The User is requested to review the terms periodically to ensure that they remain updated regarding the terms and conditions.
For clarity, “User” refers to any individual, organization, or representative acting on behalf of a group or organization who accesses, purchases, or avails of services offered through Tripfeels’ platform. This includes, but is not limited to, individuals booking for personal use and organizations arranging travel for their employees.
General Disclaimer
Tripfeels does not own any travel products. It is simply the bridge which connects the Users with the travel service providers like airlines, hotels, tour operators etc. (travel provider). The accuracy, completeness, and correctness of the inventory-related information displayed on the platform remain the sole responsibility of each provider (i.e. third-party travel provider). Changes in market conditions or circumstances may occur on short notice which may make information displayed on the platform inaccurate or outdated.
If something should go wrong during booking or travel period, Tripfeels will act as a point of contact and will use its commercially reasonable efforts to facilitate resolution for the User. However, if such efforts fail to resolve the issue, Tripfeels will not assume any further responsibility or obligation. Tripfeels will always follow the standard policies of travel providers (Airlines, Hotel, Tour Operator etc.). Tripfeels shall not be responsible for any third-party inaccuracies.
Platform (Website/App)
The platform is intended to be used for authorized purposes by genuine Users. Anything originating from the platform, including text, photos, sound, and video, may not be distributed, exchanged, modified, sold, or transmitted by the User for any commercial or public purpose. The User Agreement offers the User a restricted, non-exclusive, and non-transferable license to use the platform in accordance with its terms. The User undertakes not to interfere with or attempt to interfere with the platform’s operations in any way.
Access to certain features of the platform may only be available to registered User(s). The process of registration may require the User to answer certain questions or provide certain information that may or may not be personal in nature. Some such fields may be mandatory or optional. The User represents and warrants that all information provided to Tripfeels is true and accurate.
Users may register or sign in using supported third-party login providers, including Facebook Login. When using Facebook Login, the User authorizes Tripfeels to receive and process the information approved by the User and made available by Facebook, such as public profile, email address, date of birth, and gender, where those permissions are enabled and granted. Tripfeels uses this information for account access, profile management, user management, booking workflows, security, and service communication as described in the Privacy Policy.
The User may review and update profile information in Tripfeels where supported. For travel bookings, the User is responsible for ensuring that passenger information, including name, date of birth, gender, nationality, document details, and contact information, is accurate and matches the requirements of the relevant travel provider.
Tripfeels reserves the right, in its absolute discretion, to discontinue permission to access the platform and the services provided on it, or any section thereof, at any time and without warning, for any purpose, including routine maintenance.
Tripfeels shall make every effort to guarantee that the information on its platform and other sales channels is free of viruses and other infections. Nevertheless, any information or materials acquired via the platform, or any other Sales Channel is done completely at the User's own risk and good judgment, and the User will be exclusively liable for any damage to their computers or data loss that may result from certain downloads.
Tripfeels holds the right to make modifications to its platform at any time and without previous notice to the User due unavoidable circumstances or pursuant to the instruction from the travel provider.
Any content on the platform that is considered to be illegal, unethical, defamatory, vulgar, abusive, invasive of privacy, deceptive, against any religious views, spam, or violates any applicable legislation should be reported to this email: tripfeelsbd@gmail.com . Tripfeels maintains the right to inspect and/or take necessary steps it considers fit in response to such a complaint.
User’s Agreement
Before making a reservation, Users should carefully read the description of the services and goods. The User(s) agreement is to be bound by all of the terms and conditions stated in the booking confirmation or the verified booking receipt. These terms should be read in conjunction with the User Agreement. If a User wishes to make a reservation on behalf of another individual, the User is responsible for informing that person of the conditions of this Agreement, including all regulations and limitations that apply.
The User agrees to follow all procedures and instructions in relation with the use of Tripfeels' services, as they may be updated from time to time. In addition, the User agrees to follow all relevant laws, rules, orders, instructions, and other directives issued by the central Government, District Authorities, or any other regulatory authority having the authority to do so in relation to the use of services or each transaction. The User also authorizes Tripfeels to contact such over phone, message and email. This consent shall supersede any preferences set by such User through national User preference register (NCPR) or any other similar preferences.
Account Security and Data Privacy
Tripfeels handles User data, including data received from Facebook Login, according to its Privacy Policy. Users may request access, correction, or deletion of personal data by contacting tripfeelsbd@gmail.com. Certain booking, accounting, security, dispute, or legal records may need to be retained where required by applicable law or travel provider obligations.
Tripfeels prioritizes User account security and data privacy. When registering on the platform, Users must create a secure password and are solely responsible for maintaining the confidentiality of their account credentials. While Tripfeels employs industry-standard encryption and data security measures to protect User information, it cannot guarantee immunity from security breaches that may arise due to unforeseen circumstances or lapses at the User’s end.
For purposes such as fraud detection or offering bookings on credit, Tripfeels may verify User information, including credit scores, as required by applicable laws. Additionally, anonymized or aggregated User data may be shared with third-party service providers for tasks like payment processing or data hosting. In cases of legal investigations, Tripfeels may share User data with law enforcement agencies without prior consent, as mandated by law. Tripfeels is committed to continuously updating its security practices to align with evolving standards and regulations.
Booking Terms
When users make a booking through Tripfeels’ platform, the transaction is directly with the travel provider (such as airlines, hotels, or tour operators) listed on the booking page. Tripfeels acts solely as a User interface to facilitate these bookings with travel providers. Users are required to thoroughly review and agree to the terms and conditions of the respective travel providers before finalizing their purchase. The travel provider’s limitation in sharing product-related information in advance shall not hold Tripfeels responsible for any liability arising in the process. Tripfeels is exempted from any liabilities arising out of User errors during bookings.
If Users encounter any issues or disputes with their bookings, Tripfeels will act as a point of contact and will facilitate resolution for the User. However, resolution will be subject to the travel provider’s policies and discretion. Tripfeels reserves the right to cancel any bookings under exceptional circumstances beyond its control, including natural disasters, government restrictions, acts of God or other unforeseen events.
Special Requests
In the event of any special requests (e.g., wheelchair assistance, frequent flyer points, event tickets, etc.), Tripfeels will forward these requests to the travel providers based on availability. Tripfeels is not responsible for fulfillment or availability of these requests.
Suppliers Conduct and Platform Limitations
Tripfeels facilitates users with various travel providers but is not responsible or liable for their actions or omissions. Users are solely responsible for any obligations or liabilities arising from their transactions with them.
Resale of Tripfeels Products and Services
Reselling any booking, service, or product purchased through Tripfeels is strictly prohibited. All bookings are intended for personal use and are non-transferable.
Content Usage and Copyright Policy
All content on Tripfeels’ platform is protected by intellectual property laws. Any unauthorized use is punishable under law. Copyright violation complaints may be sent to tripfeelsbd@gmail.com .
Usage of User Information
Tripfeels will send booking confirmation, itinerary, cancellation, and other relevant information via email, SMS, or call as provided by the User.
Right of Refusal
Tripfeels reserves the right to refuse any booking without reason, cancel suspicious bookings, or terminate accounts for inappropriate behavior or fraudulent activities.
Fraudulent Activities
Tripfeels representatives will never ask for your credit card details, OTP, passwords, or banking information. If you receive such a request, report it immediately to tripfeelsbd@gmail.com .
Force Majeure
In cases such as natural disasters, pandemics, technical failures, or any other uncontrollable events, Tripfeels and its travel providers may not be able to fulfill bookings. In such cases, Tripfeels will make reasonable efforts to assist Users or refund payments as applicable.
✅ Contact Information
For any concerns or queries, please contact: 📧 tripfeelsbd@gmail.com